Terms of service
Last updated: 11 October 2026
1. About FIGURIAN
This website is operated by the individual trading under the name FIGURIAN in Ireland.
Trading name: FIGURIAN
Seller: Michelangelo gelardi
Address: 17 Hollywoodrath Court - Hollystown, Dublin 15
Email: info@figurian.com
References to “FIGURIAN”, “we”, “us” or “our” in these Terms refer to the individual operating the FIGURIAN store.
FIGURIAN offers fantasy miniatures and related products for tabletop gaming, collecting and hobby use.
2. Acceptance of these Terms
By accessing this website or placing an order, you agree to these Terms of Service and any applicable policies published on our website.
Please read these Terms before making a purchase.
If you do not agree with these Terms, please do not use the website to place an order.
Nothing in these Terms affects any mandatory rights you may have under applicable consumer protection law.
3. Products and Product Descriptions
We make reasonable efforts to describe our products accurately and to display their characteristics, finishes and contents as clearly as possible.
Please read each product description carefully before placing an order.
Unless explicitly stated otherwise, the product description will specify the items included in the purchase. Accessories, scenery, bases, packaging or other items shown in photographs are not necessarily included unless they are expressly listed in the product description.
Customers are responsible for selecting the correct product and finish when ordering.
4. Product Images and Variations
Product photographs and images displayed on the FIGURIAN website are provided to illustrate the products and their general appearance.
The miniature you receive may differ slightly from the photographs displayed online.
Minor variations may occur in colour, shading, texture, surface finish, small decorative details and other aspects of appearance. Such variations may arise from the production process, hand-painting techniques, individual finishing, lighting, photography and screen settings.
Where applicable, photographs may show an illustrative example rather than the exact individual item that will be supplied.
We make reasonable efforts to ensure that product images and descriptions accurately represent the items offered for sale. Any variations will not change the essential characteristics, quantity, selected finish or agreed description of the product purchased.
Images do not replace the written product description. Please review both the images and the description before ordering.
Nothing in this section excludes or limits your statutory rights, including rights relating to goods that are faulty, damaged or materially different from their description.
5. Product Finishes
Where a product is offered in different finishes, the available options and their characteristics will be described on the relevant product page.
For example:
- Unpainted: Supplied unpainted, as described on the product page. The customer may need to carry out additional preparation, priming or finishing before painting.
- Tabletop: Painted to a tabletop gaming standard, with the level of detail described on the product page.
- Premium: Finished with additional painting and detailing, as described on the product page.
The exact level of preparation, painting, basing and included accessories may vary between products. Please refer to the specific listing rather than assuming that every product includes the same features.
6. Orders and Acceptance
When you place an order, you are submitting an offer to purchase the selected products.
An order confirmation email acknowledges receipt of your order. Acceptance of an order and the formation of a contract will be handled in accordance with the checkout process and applicable law.
We reserve the right to contact you if information relating to your order needs clarification.
If we cannot fulfil an order, we will inform you and refund any payment received for the unfulfilled order, as required by law.
7. Prices and Payments
All prices are displayed in euros (€), unless otherwise indicated.
Delivery charges and any other applicable charges will be shown before you complete your purchase.
Available payment methods will be displayed at checkout. Payments are processed through the payment providers made available by the store.
We do not intentionally collect or store complete payment card details through the website.
Prices and product availability may change. Any changes will not affect an order already accepted, except where permitted by law.
8. Production and Availability
Some products may be produced or finished in small batches.
Any estimated production or dispatch times displayed on the website are estimates rather than guaranteed delivery dates, unless expressly stated otherwise.
If an unexpected issue materially affects your order, we will contact you to discuss the available options.
9. Shipping and Delivery
Shipping destinations, charges and estimated delivery times are described in our Shipping Policy and, where applicable, at checkout.
Delivery estimates may be affected by carrier delays, customs procedures, weather or other circumstances outside our reasonable control.
This does not remove any obligations or remedies that apply under consumer protection law if an order is not delivered as required.
10. Returns, Refunds and Cancellation
Our Refund & Returns Policy explains how to request a return or refund.
Your statutory rights, including applicable online cancellation rights and remedies for faulty or non-conforming goods, remain unaffected by these Terms.
Please contact info@figurian.com if you have a question about an order or wish to exercise a right relating to a purchase.
11. Intellectual Property
Unless otherwise stated, the website's branding, original text, photographs, graphics and other original content are owned by or used with permission by FIGURIAN.
You may not reproduce, distribute or commercially use our original content without prior permission, except where permitted by law.
Product designs, miniatures and associated artwork may be subject to third-party intellectual property rights. No ownership or licence to reproduce a product design is transferred to the customer merely by purchasing a physical miniature.
12. Acceptable Use
You agree not to use this website for unlawful purposes, to interfere with its operation, or to attempt unauthorised access to its systems.
We may take reasonable steps to protect the website and our customers against misuse.
13. Limitation of Liability
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.
In particular, these Terms do not limit statutory consumer rights or remedies for goods that are faulty, unsafe or not as described.
Subject to applicable law, we are not responsible for losses that could not reasonably have been foreseen or for events beyond our reasonable control.
14. Changes to these Terms
We may update these Terms from time to time.
The version applicable to an order will be determined in accordance with applicable law and the terms presented when the order was placed.
15. Governing Law
These Terms are governed by the laws applicable in Ireland, without depriving consumers of any mandatory protections available to them under the law applicable to their circumstances.
16. Contact
For questions about these Terms or an order, contact:
Email: info@figurian.com